The Cardea quality certificate cap - cardea audited performance for consulting firms is intended to assess and reward quality and client satisfaction. Consulting companies will be awarded with the hallmark if they successfully pass the quality audit carried out by Cardea. The audit is based on a methodology for evaluating the quality of a consulting firm's work and performance. To be awarded with the certificate cap - cardea audited performance consulting firms have to demonstrate their capabilities and achieve a certain level of performance. The principal methods of measuring a consultant's performance are client satisfaction surveys and performance assessments.
Benefits to earning the cap - cardea audited performance certificate
Customer-focused service positioning helps clients find the right consultants
Today, clients may have quite an exact idea of what assistance they need for their projects. They search for consultants and capabilities which exactly match these requirements. That’s why it is increasingly important for consulting companies to convey their core competences and values. A clear and distinct positioning that shows the unique ability and customer value of a consulting firm is so important to professional services buyers, since it allows them to seek out professional services providers who have achieved a high profile and outstanding reputation in their marketplaces. Indeed, it's a critical part of what makes a certain expertise accessible and therefore visible. The Cardea quality certificate raises clients’ perception of expertise and reputation and engenders confidence among buyers of consulting services.
Evidence of excellent consulting skills convinces clients when selecting consultants
Whether a client decides to assign a mandate to a consultant, is increasingly dependent on which evidence of abilities and skills a consultant is able to demonstrate. CAP-certified consultants have gone through and passed an independent and objective assessment of their ability to deliver quality work and value to their clients. The assessment is based on ‘real’ (= successfully accomplished) projects and includes both the performance of the consulting firm and of its individual consultants. That's why the Cardea quality audit and certification are unique and provide solid and credible credential that illustrates a consulting firm's core competencies, expertise and proven track record.
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