A consulting project’s success is largely dependent on whether client organizations choose the right consultant and manage their consulting projects properly. When clients hire consultants to help them improve their business, they often don’t identify exactly what they hope to achieve and then evaluate whether they got what they expected, although measuring performance will enhance project success.
For clients, it’s important to define what will be measured and why. The desired achievements (i.e. what it is clients value in service quality and how it can be delivered) must be well-defined and conveyed to the consulting firm up front.
Learn about how to measure and improve your return on consulting and the performance of consulting firms and services. The E-Book contains the following content:
outcome measures and success criteria of different types of consulting projectsOverview
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